Effective date: 2025-09-01

Nancy Majdalani – Residential Real Estate Agent, is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website or use our real estate services.

1. Information We Collect

1.1 Information provided directly

When you interact with our Services, you may voluntarily provide personal information, including:

• Contact details: name, email address, telephone number, postal address
• Real estate preferences: budget, preferred sectors, property type, timeline
• Financial information: pre-approval status, mortgage information (when relevant to transactions)
• Communication history: messages, requests and correspondence by email, telephone or contact forms

1.2 Information collected automatically

When you visit our site, we automatically collect certain technical information to improve the functioning of the site:

• Device: IP address, browser type and version, operating system
• Usage data: pages viewed, time spent on the site, referring sites, date and time of visits
• Internet Service Provider:domain name of your ISP
• Navigation path: click paths and interactions on our site

This data is collected solely for technical optimization and statistical analysis purposes.

1.3 Cookies and Tracking Technologies

Our site uses temporary (session) cookies which:

• Improve your browsing experience
• Allow the proper functioning of certain features of the site
• Memorize your preferences during the visit
• Do not follow you from one session or site to another
• Are automatically deleted when you close your browser

We do not use persistent cookies or third-party tracking mechanisms.

2. Use of your information

We use your personal information only for the following purposes:

• Provision of services: real estate services, property searches and transaction support
• Communication: responding to requests, making appointments and sending updates
• Market analysis: preparation of comparative analyzes and property valuations
• Legal compliance: compliance with regulatory requirements related to real estate transactions
• Site improvement: usage analysis to optimize the user experience

3. Information Sharing and Communication

3.1 Limited sharing

We may share your information only in the following cases:

• With your explicit consent for specific purposes
• With service providers (mortgage brokers, inspectors, lawyers) directly involved in your real estate transaction
• With RE/MAX Extra when required for brokerage operations and compliance
• When required by law to comply with legal obligations, court orders or regulatory requirements

3.2 No third party marketing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Security and data protection

We put in place appropriate measures to protect your personal information:

• Secure communication: all email communications are treated with the same confidentiality as written documents
• Access controls: Personal information is only accessible to authorized personnel
• Data minimization: we only collect the information necessary to provide our services
• Retention limits: information is retained only for the period necessary to provide services and comply with legal obligations

5. Your rights and choices

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw your consent for non-essential uses of your information
• Unsubscribe from marketing communications at any time

6. Third Party Websites

Our site may contain links to external sites operated by third parties. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing personal information.

7. Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a “Last Updated” date. We encourage you to consult it regularly.

8. Contact us

If you have any questions, concerns or requests regarding this privacy policy or how we treat your personal information, please contact us: